Building Accessible Technology for Everyone

At Aideon Limited, accessibility isn't an afterthought—it's a core principle that guides every decision in our platform design and development process.

Why Accessibility Matters

Over 14 million people in the UK live with disabilities. Beyond legal compliance, accessible technology is simply good design that benefits everyone:

• Parents with young children benefit from voice controls
• Commuters appreciate captions in noisy environments
• Elderly users need larger text and simpler navigation
• People in rural areas require low-bandwidth options

Our Accessibility Principles

1. Universal Design from the Start

We design for accessibility from day one, not as an add-on. This means:

• Involving users with diverse abilities in the design process
• Testing with assistive technologies throughout development
• Following WCAG 2.1 Level AA standards as a minimum baseline
• Conducting regular accessibility audits

2. Multiple Ways to Interact

Our platforms support various interaction methods:

• Keyboard navigation: Every feature accessible without a mouse
• Screen readers: Semantic HTML and ARIA labels
• Voice control: Compatible with voice commands
• Touch and gestures: Large tap targets and simple gestures

3. Clear and Simple Design

Complexity is the enemy of accessibility:

• Plain language, avoiding jargon
• Consistent navigation across all pages
• Clear visual hierarchy
• Descriptive labels and instructions

4. Customizable Experience

Users can adapt platforms to their needs:

• Adjustable text sizes
• High contrast modes
• Reduced motion options
• Multiple language support

Technical Implementation

Semantic HTML

We use proper HTML elements that convey meaning to assistive technologies. Headings, landmarks, and form labels are carefully structured to create a logical document outline.

Color and Contrast

All text meets WCAG contrast requirements (4.5:1 for normal text, 3:1 for large text). We never rely solely on color to convey information.

Responsive and Adaptive

Our platforms work seamlessly across devices and screen sizes, from smartphones to large desktop monitors, ensuring everyone can access services on their preferred device.

Error Prevention and Recovery

Clear error messages, confirmation steps for important actions, and easy ways to undo mistakes help all users complete tasks successfully.

Platform-Specific Features

Aideon Health

• Video consultations with captions and transcripts
• Adjustable video quality for different connection speeds
• Audio-only consultation option
• Medical information in plain language

Aideon Services

• Simple booking flow with clear progress indicators
• SMS and email confirmations
• Photo upload alternatives for service descriptions
• Multiple payment methods

Aideon Community

• Location-based matching with map and list views
• Flexible item descriptions supporting text, images, and audio
• Community trust indicators
• Easy messaging with read receipts

Continuous Improvement

Accessibility is an ongoing journey, not a destination:

• Regular user testing with people with disabilities
• Monitoring accessibility feedback and issues
• Staying updated with evolving standards
• Training our team on accessibility best practices

The Business Case

Beyond being the right thing to do, accessible design makes business sense:

• Larger market: Reaching millions of potential users
• Better SEO: Semantic HTML improves search rankings
• Reduced support costs: Clear design means fewer help requests
• Legal compliance: Meeting regulatory requirements
• Brand reputation: Demonstrating social responsibility

Our Commitment

Aideon Limited is committed to making essential services accessible to everyone. This means:

• Prioritizing accessibility in every product decision
• Publishing our accessibility statement and conformance reports
• Providing multiple channels for accessibility feedback
• Continuously improving based on user needs

Technology should empower everyone, not create barriers. By building accessible platforms from the ground up, we ensure that healthcare, services, and community resources are truly available to all.